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12
Mar

Circuit City rebate practices are intentionally deceptive

This is the story of my rebate hassles with Circuit City… If you’ve had problems with rebates, you might find this story interesting!

Well it would seem that Circuit City is finding a way to take advantage of their “bread-n-butter’ customers. To lure people into buying a products online, and having links to fill out a rebate form online, and then rejecting the rebate because it was purchased online is simply Crzy! Possibly a name change in the futre…..Crzy City?

-Nic

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3 Responses to “Circuit City rebate practices are intentionally deceptive”

  1. Civisi Says:

    The very same thing happened to me about 3 years ago. I have not been back to Circuit City since. I hate mail-in rebates.

    The funny thing is that I was just talking to someone at work about this very same thing this afternoon.

  2. Civisi Says:

    Oh, I guess I should add my story.

    On the web site was a 512 MB thumb drive for $40 after $35 mail-in rebate. The web site said there was a rebate, which I was presented a link to once I checked out. I opted for the in-store pickup and grabbed it on my home from class. Paid $75 plus 5% sales tax. Went home, filled out receipt, documented everything, and mailed it in. Several weeks later I got a letter saying the rebate was denied. No explination, just a denial letter. So I called. The phone rep said the rebate required it to be an in-store purchase. I stated I picked it up from the store. His response? Yep… you got it. You paid for it online, so it’s an online purchase.

    And like I said, I have not been back. In my town though, that leaves me OfficeMax, Staples, Sam’s Club, and Wal-Mart for my electronics.

  3. Schiz01 Says:

    Two words.
    Fire Bomb.

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